Privacy Policy

TLM Logistics, operationally based at Lowes Blvd, Killeen, TX 76542 (USA), with a presence in Lomé (Togo), is the controller of the data collected on this site.

For any question about your personal data, contact us at contact@tlm-logistics.com.

The contact form, including when used to request a quote, collects: name, email address, phone number (optional), and the content of your message. These are the only fields we ask for; no other data is extracted from your browser without your knowledge.

Your language choice (French/English) is stored locally in your browser (localStorage), not on our servers.

This data is used solely to respond to your request, prepare a quote, and follow up on your file commercially. It is never sold or rented to third parties.

Processing relies on your consent (voluntarily submitting the form) and on our legitimate interest in responding to the commercial inquiries addressed to us.

Contact form data is kept for 3 years from the last exchange if no business relationship materializes. Where a contract is signed, the legal accounting and commercial retention period applies.

As TLM Logistics operates from the United States and Togo, your data may be processed outside the European Union. We apply reasonable security measures to protect it regardless of where it is processed.

See our dedicated policy to find out which cookies and similar technologies are used on this site.

Under the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. To exercise it, write to contact@tlm-logistics.com stating your request; we respond within one month.

You may also lodge a complaint with the data protection authority in your country of residence.

Exchanges with this site are encrypted (HTTPS) and access to collected data is limited to TLM Logistics staff who need it to process your request.